I was not familiar with their outdoor venue and scheduled a visit ahead of time. It was a sprawling area with different locations for weddings. I wanted to make sure I knew which area was the correct location for Andy and Nick's wedding. Their spot was beautiful...on a peninsula overlooking a small lake. I observed that there was only one electrical box on the peninsula. I would need this for my portable piano and sound system. During my visit I wanted to try out the electricity to make sure it was active. I knew from past experience that just because there is an electrical outlet, does not mean that it will work! The electrical box was locked---darn! I tracked down someone in the nearby office and they explained that the box could not be unlocked until the event. The staff assured me that they had never had any problems with the electricity and that there was another wedding a week before Andy's and Nick's wedding who would be using the electricity...if there were any problem, it would be solved then.
Wisely, I asked for the name of the person and phone number if I had any problems on the day of the wedding.
They gave me the name and phone number for the facility supervisor who was responsible for the day-of proceedings.
On the day of an event, I always arrive extra early to give myself time for unforeseen problems. Thankfully, I did so the day of Andy and Nick's wedding. On this very hot day I had a lot of work ahead of me. I not only had to set up my piano and sound system. I also had to mic the violinist and also the officiant and deal with wind and sun issues. I hauled all my equipment down to the peninsula and set up my piano and connected some of my cords. When I connected my electric cord of my piano into the electric outlet, I received no power! This meant that either my piano was not working...or my cord was defective...or the electricity was not working. In order to rule out the possible causes, I had to try different cords with different pieces of equipment. After 15-20 minutes of trials, I determined that my equipment was fine (whew!), but that the electrical outlets were not working. Unfortunately the next nearest outlets were probably several thousand feet away!! I hunted around to try and locate the facility supervisor and finally found her. She came to test the outlets and spent at least 20 minutes troubleshooting...to no avail. She disappeared to check out things on the other end.
The officiant arrived and wanted to try out the mic that I was supposed to provide for him. But I had no power, so he couldn't do a sound check. The park lady returned and reported that things looked fine at the other end of the electrical system. She then called her supervisor (whom she was not supposed call at home unless it was urgent).
While on the phone her supervisor had her pushing and prodding at the outlets and she finally got the electricity to work!
By now guests were starting to stream in. The violinist arrived, but we never had time to do a sound check together. So we just started playing our prelude music. While we were playing a guest was off to my side and I quickly asked the guest to assess if our piano and violin sound was balanced.